Information Technology & Professional Services

Nearshore Outsourcing

ParadigmCR is a small boutique firm based in San Jose, Costa Rica with a focus of Technology.  Born in 2014 by a small group of individuals that were independent PC and Desktop support consultants, they were looking for a cost-effective solution that offered high touch to their clients and extended support.  Since then, ParadigmCR has expanded to VoIP, and Web and Application development all while keeping its roots for high touch customer service. 

Our Services

Technology focused areas.

IT Profesional Services

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Enterprise VOIP Technology

Turn your employees’ desk phones, laptops, tablets, and smartphones into mobile offices, giving them 24/7 access anywhere they have an internet connection. Setup takes minutes, not days, with a dedicated onboarding specialist to ensure a smooth installation process and preconfigured phones that quickly connect to your existing internet service. With all-inclusive monthly pricing from a single provider. There’s no need for separate products or several vendors for a series of different services so costs are reduced dramatically.

Nearshore Outsourcing Services

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Custom Software Development

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Call Center & Application Support

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Technology Managed Services

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Frequently Asked Questions

Top questions that our customers ask us.

How do I get started?

Select on the “Request Information” icon to get started or call our Office at 770.408.0464 in US or 506.4000.2815 in Costa Rica.

What is your time zone coverage?

Our standard office hours are 9am to 5pm CT, however for Support we offer a series of coverage models from US time zones to a follow the Sun model based on your needs.

What your typical team model look like?

As a best practice we like a mixed model with a blend of on and offshore resources, however we can support an all offshore development model.

What are your communications channels/tools?

We offer a variety of communication tools to work with our clients.  We leverage VoIP, Slack, WhatsApp, Zoom and MS Teams to name a few.  The key for our organization is to make it easy for you to connect with your extended team when you need too.

What is your minimun engament model?

We look at a minimum of a three (3) month engagement.  This takes into consideration ramp up, and developing team dynamics.

How Can We Assist You ?

Lead

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About Us

Learn about our values

Paradigm History……

Our Vision & Mision

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Our Values

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We bring solutions

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Our offices are located in San Jose, Costa Rica

Quality Of Service & SLA’s

Our commitment to customer success

Service Level Agreements Delivered

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